Have a Question About Trees on Your Property?

Cuándo Usar Este Formulario

If you have a non-emergency tree trimming or removal request, please fill out our form below.

Please note: we will not trim or remove trees strictly to protect private property.

You should never attempt to cut back or remove trees near our power lines — serious injury or even death can occur. Solo los profesionales capacitados deben intentar trabajar en árboles cerca de líneas eléctricas.

Service line: We do not maintain trees and brush around the service line, which is the power line that runs from our pole to your house. If you plan to or are planning to hire a private tree contractor to trim or remove trees near the service line, please call 800.672.2231 as soon as possible and the Customer Solutions team will schedule a time for a crew to disconnect the service line.

Cuándo Tomar una Acción Adicional

Please report safety hazards immediately to 911 or to our Customer Solutions Center at 800.672.2231 (disponible las 24 horas).

A safety hazard is a condition that poses an immediate risk to the public and can include:

• Downed lines
• Postes caídos
• Trees and branches that have fallen on or broken on power lines
• Sparking or smoking power lines
• Exposed wires (i.e., open door or other exposed wires on a transformer)

If you see any fallen wire, STAY AS FAR AWAY AS POSSIBLE from it and anything it may be touching.